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Privacy Policy
At Alive United Pharmacy & Super Market, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, in-store services, and delivery options.
Information We Collect
We may collect the following types of information:
Personal Information:
Name, contact details (phone number, email address, delivery address), and payment information when you make a purchase or register for our services.
Medical details related to prescriptions and consultations, only as required for fulfilling orders or providing healthcare services.
Non-Personal Information:
Data such as browser type, IP address, and browsing behavior when you visit our website to improve your user experience.
Communication Information:
Records of inquiries, feedback, or complaints to help us improve our services.
How We Use Your Information
The information we collect is used for the following purposes:
Order Fulfillment: To process your purchases, manage delivery services, and handle transactions.
Customer Support: To address inquiries, provide assistance, and resolve issues.
Healthcare Services: To dispense medications and provide personalized health advice in compliance with applicable regulations.
Marketing and Promotions: To send updates, offers, and promotional messages (only with your consent).
Website Improvement: To analyze website usage and enhance the user experience.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted entities in the following cases:
Service Providers: For delivery, payment processing, or IT support services.
Legal Requirements: If required by law, we may disclose information to comply with legal obligations or protect our rights and safety.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:
Secure servers and encrypted transactions.
Regular monitoring and updates to safeguard our systems.
Your Rights
You have the right to:
Access Your Information: Request details of the personal information we hold about you.
Update or Correct Information: Modify inaccurate or incomplete details.
Opt-Out: Unsubscribe from marketing communications at any time.
Request Deletion: Ask us to delete your personal data, subject to legal and operational constraints.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand user preferences and improve site functionality. You can adjust your browser settings to decline cookies if you prefer.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Please review this page regularly for the latest information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please get in touch with us: